Refund policy

Return/Refund Policy

If you are not 100% satisfied, you can return your order within 30 days of receiving it for a refund. Upon starting a return, you have 14 days to ship the product back using the provided return label to receive a refund. Items must be unused, unwashed, and in their original packaging with all original tags attached and protective inner liners intact. Please return items in a separate shipping box as attaching the return label directly to the original packaging isn't allowed. If the product or its original packaging is damaged, it cannot be returned.

Order Returns

There's a $10 return fee that will be deducted from the refund. To start your return click the link below and enter your order number and account details. 

Exchanges

We do not offer direct exchanges. To exchange an item, please return it for a refund following our return policy, then place a new order for the desired item. 

If you have any questions, call us at 763-420-8981 or email Info@pioneermidwest.com